Help & Contact

Last updated 6 November 2026

Quick answers for BondVox. Can't find what you need? Email help@bondvox.com — we read every message.

Getting started

• Install BondVox on your device, create an account (email and password, or Google), and allow the microphone when asked.
• New accounts get a 3-day full Pro trial in the apps — no card needed. After that you stay on Free unless you upgrade.
• On Android, turn on the Accessibility service when prompted so BondVox can show the pill and type into other apps. On iPhone, enable the BondVox keyboard and Full Access for dictation in other apps.
• Hold your shortcut or tap the pill, speak, then release. Clean text appears where your cursor is.

Permissions

• Microphone — used only while you dictate.
• Android Accessibility — needed to type into other apps; you can turn it off in Android Settings › Accessibility.
• iPhone Keyboard Full Access — needed for dictation inside the BondVox keyboard; turn off in Settings › General › Keyboard.
• Mac Accessibility — used to paste your words into the front app; optional (without it, text is copied for you to paste).

More detail: Privacy policy §6.

Plans and words

• Free — 2,700 words a week
• Plus — 7,000 words a week · A$8.99/month or A$89/year
• Pro — 40,000 words a week · A$14.99/month or A$149/year · translation in up to 50 languages

Prices are in AUD and include GST where applicable. Manage or buy on the web at bondvox.com/upgrade, or through the store on your device. Cancel anytime in that store; refunds follow the store's rules and Australian Consumer Law.

Sync and privacy

• BondVox does not save your recordings. Audio goes to our secure servers only to turn it into text.
• Training is off — we don't use your audio or text to train models.
• History sync starts on; turn it off any time in Settings. Dictionary and snippets sync when you're signed in.
• Full details: Privacy policy.

Deleting your account or data

• In the app: Profile & Settings › Delete account.
• On the web: bondvox.com/delete-account.
• Google or Apple sign-in, or can't sign in: email help@bondvox.com from the address on the account.
• To delete some synced data but keep the account, use Sync & cloud storage in the app, or email us.

Contact

Email help@bondvox.com. Please write from the email on your BondVox account when the request is about that account. We aim to reply within a few business days (within 30 days for privacy and deletion requests).

Legal: Terms of Service · Privacy policy